Shipping policy
Last Updated: Jul 21, 2026
We are committed to providing a reliable and convenient shipping experience for all customers.
Order Processing Time
All orders are processed within:
1-3 business days
after payment confirmation.
Processing times may be longer during holidays, promotional events, or periods of high order volume.
Shipping Time
After your order has been processed and shipped, the estimated delivery time is:
1-8 business days
Delivery times may vary depending on:
- Shipping destination
- Carrier availability
- Weather conditions
- Holidays
- Unexpected shipping delays
Please note that estimated delivery times are not guaranteed delivery dates.
Shipping Confirmation
Once your order has been shipped, you will receive a confirmation email containing tracking information.
Tracking updates may take some time to appear after shipment.
Tracking Your Order
Customers can track their order using the tracking number provided in the shipping confirmation email.
If tracking information has not updated for several days, please contact our customer support team.
Shipping Address
Customers are responsible for providing accurate shipping information during checkout.
If an incorrect address is provided, additional shipping fees may apply for reshipment.
Delayed or Lost Packages
We are not responsible for delays caused by:
- Shipping carriers
- Weather conditions
- Customs processing
- Incorrect customer information
- Other circumstances beyond our control
If your package does not arrive within the expected delivery timeframe, please contact us for assistance.
Damaged Packages
If your package arrives damaged, please contact us within:
7 days after delivery
with photos of the damaged product and packaging.
We will review the situation and provide an appropriate solution.